Clinical Case Management

What is Clinical Case Management?

Clinical case management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the services required to meet a client's health and human service needs. Here at Resolutions, a case manager who works with clients will ensure that they receive appropriate, timely, and efficient care tailored to their specific circumstances. Our approach to case management includes connecting clients with medical, psychological, social, and other support services.

Couple therapy session: Therapist's notebook foregrounds while a young married couple holds hands in the background, seeking solutions to relationship challenges through counseling.

Why Clinical Case Management is Crucial for an Interdisciplinary Treatment Approach

An interdisciplinary approach involves providers from different disciplines, such as psychiatrists, therapists, social workers, and other specialists, working together to provide comprehensive care.

Clinical case managers act as liaisons between different providers, ensuring that each aspect of a client’s treatment plan is executed effectively and that there is clear communication among all parties involved.

By integrating various disciplines, case management ensures that all factors contributing to a client's health—medical, psychological, social, and environmental—are addressed. At Resolutions, this holistic view is essential for effective treatment.

The Role of Clinical Case Management in Comprehensive Mental Healthcare

At Resolutions, our case managers conduct five important tasks to assure comprehensive mental healthcare:

Assessment: Case managers conduct thorough assessments to understand a client's mental health status, needs, and resources. This includes evaluating the client's history, current symptoms, and personal and social circumstances.
Care Planning: Case managers develop individualized care plans that outline the necessary services and interventions. These bespoke plans are tailored to the client’s specific mental health needs and goals and adapted when needed.
Coordination: Case managers coordinate care among different providers, ensuring that the client receives a cohesive treatment plan. This includes scheduling appointments, facilitating communication, and ensuring that providers are aware of all aspects of the client's care.
Monitoring and Evaluation: Case managers monitor the client's progress, adjusting the care plan as needed to ensure optimal outcomes. This includes regular check-ins with the client and healthcare providers to assess the effectiveness of treatments.
Advocacy: Case managers advocate for the client’s needs within Resolutions and the healthcare system at large, ensuring that they have access to the necessary resources and services.

Clinical Case Management at Resolutions

Clinical case managers help provide the coordination, support, and advocacy necessary for comprehensive care at Resolutions. Our use of case management improves access to services, enhances treatment outcomes, and empowers clients to manage their mental health effectively. By involving clients in their care plans and providing them with the necessary support, case management empowers clients to take an active role in their recovery, improving their sense of control and motivation to adhere to treatment. Learn more about how we utilize case management to make a multimodal approach to mental wellbeing possible, by giving us a call today.